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Commercial & Wholesale Clients Login ONLY
(910) 371-2276
Frequently asked questions
Our routes are made similar to an UPS route. With 50 or more deliveries a day, it's difficult to give a dedicated time of delivery or set specific times. We have our delivery drivers call with a 30-45 minutes heads up so you have a time window. If it's something however, where you don't wish to sit by the phone, you can let us know where to stack the straw and find the payment, and we will gladly make the drop without you having to wait on us.
You can let us know when you place the order where to stack the straw and find the payment and we will still make the delivery if no one is available. (ie. stack at house end of driveway, check under front door mat.) However, failure to not leave payment will cause the order to be cancelled and you will need to call the office to reschedule your delivery.
Trenching (aka Victorian Edging) is created by using equipment that gives your bed extra definition by creating a 3 inch trench. We recommend this because it allows a really clean edge to your landscaping and also keeps grass from invading the bed area. This service is an optional add-on for any installation scheduled for an additional fee.
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